Customer stories
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A national contact center supporting 300+ clients replaced error-prone scripting and manual workflows, cutting transfer rates by 13 points with Knowledge Assist and CX Actions.

A leading financial services provider reduced sales script update cycles from weeks to hours and eliminated compliance gaps by guiding telesales reps and support agents with Zingtree’s dynamic, state-specific workflows.

A leading UK motor and home insurer boosted FCR by 10% in just 3 months by guiding agents through AI-powered, compliance-ready workflow with Zingtree.

A global wellness brand eliminated escalations and cut return times by 90% by guiding agents through complex, compliance-heavy workflows with Zingtree.

Corpay cut hold times by 50% and sped case documentation by 60% by embedding Zingtree’s guided, compliance-ready workflows directly in Salesforce.

A family-owned provider of ambulatory services slashed training time and reschedules by centralizing complex workflows with Zingtree.

The world's leading learning company enhances agent performance and customer experience with Zingtree.

Digital patient engagement company uses Zingtree to enhance patient data collection and become more competitive in the market.

Leading local experiences marketplace uses Zingtree to reduce agent training times and improve quality of service and first call resolution rates.

Global business payments company uses Zingtree to improve agent productivity and reduce ramp time.

Leader in smart locks came back to Zingtree after trying a chatbot solution as a replacement.

Health company uses Zingtree to triage vaccinations at Fenway Park and Gillette Stadium.

Visual content giant achieved substantial bottom-line savings without sacrificing quality.

Highly regarded cancer treatment center improved their already outstanding service.

How Zingtree helped the state of Victoria, Australia fight Covid-19 – in record time.